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Website Technical Support

Adding a New User To add a new user, click on the "Add New link" in the left-hand navigation menu or the "Add New button" at the top of the page. Once the above page is displayed, simply fill in the various fields and click the "Add New ...

How to Login to Wordpress if you Forget your Password 1. Visit the Wordpress login URL by visiting https://YOURSITENAME.com/wp-admin/ 2. Click “Lost your password?” 3. Enter your username or email address 4. Check your inbox and follow the instructions

Adding a File to the Media Library To add a new file to the Media Library, click on the Add New link in the left-hand navigation menu or the Add New button at the top of the page. If you click the Add New button when you’re viewing the Media Library in the ...

How to Optimize Videos for Web Loom recording: https://www.loom.com/share/5d37c2d70e6a496b9f9fba826d2e0d6a Summary: If you have a large video file, you will want to optimize it for web by reducing the file size & output. The goal is for the file size t ...

Updating the Menu You can make modifications to them from the Menus option. Menus can contain links to Pages, Posts, Categories, Custom Links or other content types.

Dashboard Menu Options Down the left-hand side of the Dashboard and on every admin page you will see your main admin navigation menu. This is where you’ll find all the options to update and configure your site. Hovering your cursor over each of ...

Editing an Existing Menu Item Your current list of menu items resides in the right-hand column on the menu screen. There are multiple menus on your site, so a dropdown list displayed at the top of the page that enables you to select the menu that you woul ...

Editing an Existing Page To edit an existing page, click the Pages menu option and search for the page you want to edit. Hover your mouse over the page title and click the “Edit” link. This will allow you to change the page title along with som ...

Working with Beaver Builder (Drag & Drop Page Builder) Click on Pages -> All Pages and hover your mouse over the page title and click the “Beaver Builder” link.  OR, you may visit the page you want to edit from the front-end and if you are logged in, you can click on the Be ...

How to Duplicate a Page At times, when creating a new page. It is easier to duplicate an existing page and then edit it from the new page created.  So to duplicate a page: Click on Pages -> All Pages from the DashboardHover on the page you want t ...

How to Login to Wordpress Before you can make any changes to your site, you will need to log in. The login for your site is typically found at the following URL – http://your-wordpress-site.com/wp-admin. Obviously, replace your-wordpress-site.com wi ...

Accessing Form Submissions Within your WordPress admin dashboard, click on Forms in the left side navigation menu.You should now see a list of all forms. To access the submissions for a form, hover over the form you want to access, and click on Entries ...

Creating & Editing Multi-Language Pages When creating a page in different languages, make sure you are currently on the language that you want to create a page for by verifying which language is currently active in the admin toolbar at the top of the Wordpress dash ...

Adding a New Page To add a new Page, hover your cursor over the Pages menu option in the left-hand navigation menu and in the fly-out menu, click the Add New link.  Alternatively, click the Pages menu option and then click the Add New link u ...

Media Library The Media Library is where you can find all the files that you’ve uploaded. There are two different types of views you can select from when viewing your media library. You can click the List View icon (List View icon) to di ...

Exporting Form Submissions to a CSV 1. Within your WordPress admin dashboard, hover on Forms in the left side navigation menu.2. From within inside your WordPress admin, hover over Forms and click on Import/Export. 3. You should be immediately prompted with ...

Deleting a Menu Item To delete a menu item click on the down arrow next to the menu item name to view the options panel for that item and then click the Remove link. After making your updates, click the Save Menu button at the top or bottom of th ...

Adding a New Menu Item By default, only the Pages, Custom Links and Categories panels are shown.  To add a new Page as a menu item, tick the checkboxes in the Pages panel, next to each of the Pages that you’d like to add. You can select one Pag ...

How to Edit My Forms The forms on your website is powered by Gravity Forms.  Editing a form is super simple; follow the steps below: In the dashboard, click on “Forms”.Click the “Edit” link on the form you want to edit.If you have adde ...

How to Copy & Paste Text in the Wordpress editor from a Google Doc Loom video instructions: https://www.loom.com/share/4a5dc41a4a0b485c8b0762eccfc52b12 In summary: Word processors & Google docs like to add extra HTML tags & formatting when you copy & paste, which can lead to some theme sty ...

Deleting a User To delete a user, click on the Delete link that appears beneath the user name when hovering your cursor over each row. The Delete link won't appear for the user that is currently logged in. Along with deleting the user you ...